Find the questions most frequently asked by our customers on the site www.ooloc.com and their answers.
The FAQ section is a regularly updated. We advise you to visit regularly to find answers to our services to your questions.
However, if you do not find the answer to your questions, please contact our information you find all the information into the central reservation accessible from the home page OOLOC ™.

OOLOC ™ Remec you for your trust!

Why OOLOC ™ is so cheap?

The company is OOLOC ™ broker car rentals, ie negotiate for you the best market rates from its partners.

How to book your car?

It's easy! You can book directly online on the Internet or by email: resa@ooloc.com 24/24 and 7/7.

What benefits are included in the price of renting OOLOC ™?

OOLOC ™ offers a tariff including unlimited mileage, insurance mandatory (and material injury caused to third parties), insurance optional (CDW damage and TP: theft), local taxes and airport (except some countries) and assistance 24/24 and 7 / 7.

The changes are possible?

Changes can actually be made by phone following the availability of vehicles. Just let us know at best a few days in advance.
For any extension, a new booking must be created and the previous definitively closed.

A cancellation is possible?

When booking, you can subscribe to the "Cancellation insurance" charged € 10.00. It guarantees you cancel your reservation and reimbursement of your lease without proof, only the amount of insurance cancellation will be retained.

What is the minimum old to rent a car?

The rental conditions vary from one country to another. In France, drivers must be at least 21 years and at least one year driver's license valid.

What assurances are valid when supported vehicle?

The insurance, insurance damage and theft are included in our rates.
To conduct even more secure, we suggest you purchase insurance with the purchase of the franchise: "PACK franchise without OOLOC ™": between 10 and 12 euros / day depending on the country.

What additional elements are available during your trip?

All additional elements are available in the booking engine in it. You must select before confirming your reservation and pay.

What methods of payment are accepted?

The payment of a reservation is made only with a valid credit card. Credit cards are accepted: VISA, MasterCard and Visa, Maestro cards and Electron are not accepted by landlords for the bond. It is also possible to pay by Western Union money order or bank transfer (to do this, contact us by email: resa@ooloc.com).

The rentals "One Way" are they possible?

The rentals "one way" are possible. For a location less than three days, charges of abandonment you are charged (variable amount displayed at the 2nd stage of the process of booking)

What the OOLOC ™ e-booking?

PDF will be sent by email to confirm your reservation. You just simply print the document and submit it to the rental agency. An easy and saves valuable time to remove your vehicle directly to the agency.

What documents are required when taking the vehicle?

To take your rental car, you have to bring the "OOLOC ™ e-booking, an identity document and a valid driver's license (minimum 1 year in France, which varies according to country). For the bond, an imprint of your credit card will be made. The owner of the credit card and driver must be identical. (Warning, some type Electron cards can not be accepted for deposit.

Am I allowed to go abroad with the rental car?

Moving abroad with a vehicle is possible except for some countries (us).

Am I responsible for traffic offenses during my rent and I pay for them?

Upon taking over the vehicle, you become fully responsible for the vehicle. If violations occur during the rentals in recent you will be charged.

Disaster?

In an accident, the police must be informed and the accident report found in the vehicle must be completed. This applies to even small damage caused by a third party. The accident report must be received within 24 hours.

We hope you find answers to your questions, if not, do not hesitate to contact us by email: resa@ooloc.com

Comment louer une voiture chez Ooloc ™

PRINCIPLES OF TECHNICAL LOCATION OF A VEHICLE ON THE SITE OOLOC ™. COM:

You want to rent a vehicle on our site www.ooloc.com? Nothing could be simpler!

The following instructions explain step by step the progress of your reservation online.

When you access the home page, you specify your country of residence, country of your location, your cities of departure and arrival schedules as well as care and restitution also indicating your age.

If the driver is under 25 years, he will be charged a young driver supplement by the landlord at the time of taking over the vehicle.
It may also purchase a product directly OOLOC ™ incorporating fresh young driver sometimes more interesting than the payment of fees directly to the landlord. (example: pack young in France)

You can also select options such as baby seats, second driver ....

OOLOC ™ The price includes unlimited mileage, insurance to third parties mandatory, insurance (damage and theft), local taxes, the costs of abandonment and tax from a railway station or an airport.
The options vary by country, you should check in advance the contents of options.
You can also subscribe to the zero deductible insurance to remove deductibles associated with insurance damage and theft.

In step 2, once you have the choice of vehicle and the formula, you click "Continue" to validate your choice.

You have another opportunity to make choices in step 3 and check the summary of your request.

You enter your personal information (name of the driver, address ....) And you make your payment (payment proposed by Crédit Agricole).
For the payment of your reservation, two options: you can either pay by credit card (VISA, MasterCard or Visa) or by check (to receive mandatory 5 days after the request).

After registering your transaction, you receive in the seconds after the first email confirmation of your reservation request.
Then a second email is sent to you confirming your booking with our partner.

In this second email, is attached a file called "OOLOC ™ eBooking" where you find all information regarding your reservation: a summary of your application with the number of partner and the address of the place of care and the return of the vehicle.

The OOLOC ™ eBooking "to be printed by you and give the car rental agency upon arrival.

Rent cars, is for us more than a job is the passion to offer ever more, ever cheaper! ...

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